Per incident or request
If incident deemed not to be fault of eXpressWebsites --
Those without a support contract

Note: After Hours are billed at 7 min blocks plus a call out fee of $100 + gst

Drop everything  Now             $290/hr+gst or part there of billed in 15 min blocks
Urgent action within 4 hrs       $220/hr+gst or part there of billed in 15 min blocks
Action within 8 hrs                  $200/hr+gst or part there of billed in 15 min blocks
Planned work next day            $180/hr+gst or part there of billed in 15 min blocks


Interested in a pre purchased support enquire now
Note any unused Support hours do not rollover to the next month
Low  1 hr per month          $44/mth  in 15 min blocks
Med  2 hrs per month        $70/mth  in 15 min blocks

eXpressWebsites reserves the right to revise its policies at any time.